PATIENT NOTICE - BOOKING APPOINTMENTS FROM 12TH DECEMBER 2016
Starting from 12th December 2016 the receptionists will be asking each patient a couple of questions regarding the appointment you are wishing to book. These questions have been set and approved by our GP's to enable you to be seen by the post appropriate clinician within the best timescale.
You can be assured that all communication is dealt with in the strictest of confidence.
Our aim is to help support you and deal with your enquiry in an efficient timely manner.
BERRYCOMBE CAR PARK RE-OPENS TO PATIENTS AND VISITORS TO CARNEWATER PRACTICE
The Council has agreed to make Berrycombe Car Park available to patients and visitors to Carnewater Practice between the hours of 8.00am to 18.00pm. The car park signs will change to permit holders only from 18.00pm to 8.00am.
RETIREMENT OF DR HIGNELL
As many of you will know, Dr Hignell is retiring from Carnewater Practice at the end of March. I am sure you will join with us in wishing him and happy, healthy and very long retirement.
We are very pleased to announce that Dr Dale Staff is joining the practice from Monday 20th February. Dr Staff is an experienced GP and he is looking forward to getting to know the practice and its patients. He will be working on Mondays, Tuesdays and Thursdays. Welcome Dr Staff!
MAJOR ROADWORKS IN BODMIN
There are major roadworks in Bodmin which are expected to last at least 11 months. The works will include road closures, and diversions which will change regularly.
ON-LINE SERVICES FOR PATIENTS
Did you know you can do many things on-line at Carnewater Practice? You can make and cancel appointments, order your repeat medication, and also see some of your medical record, showing details of any current medication and any allergies or adverse reactions to medication you have. There's even an App for these on-line services so you can access them from your smartphone. If you'd like to do more on-line please contact Reception and ask about enrolling for on-line services.
All patients registered with us have a named GP. For more details about this please click the link on the right of this page under Further Information.
Annual Patient Participation Report
To see our annual report please click on the Patient Group link on the right below, and then click on the Annual Patient Participation Report tab. You can see what your Patient Group have achieved this year, and how they help shape services and work with the practice to achieve this. If you are interested in joining the group, please contact the secretary - details also on the patient group link below.
Is your life affected by Dementia?
Are you a carer for someone with dementia? There is a walking group in Bodmin for dementia sufferers, their families and carers. For more information please click the button below right "Dementia Walks" under Further Information.
Care Quality Commission
Carnewater Practice has recently been inspected by CQC, and we are pleased to announce that we have been rated as "GOOD" across the board. If you'd like to read the findings of the inspection team then please see the link below.
FRIENDS AND FAMILY TEST
From 1st December Carnewater Practice will be participating in the NHS England Friends and Family Test. For more information and how to have your say please see the Friends and Family button on the right below. To take part please click on the link under "Have Your Say" below.
IMPORTANT INFORMATION FOR PATIENTS ABOUT YOUR DATA
GPs are legally required under the Health and Social Care Act 2012 to provide personal medical data to the Health and Social Care Information Centre (HSCIC) for the care data programme. This process will start in late summer 2014.
You have a choice. If you are happy for your informationto be used in this way you do not have to do anything.
If you have any concerns or wish to prevent this from happening you can opt out - there is a form on the Care Data page on this website.
To help you make your choice there is more information on the link below marked Care Data - please take time to read this. Thank you.
Please note that this is different from the SUMMARY CARE RECORD, which is active in this practice, and you can find further information about this on the link below on the right, as well as an opt out form. Please read this carefully. Thank you.
NHS 111 - when the surgery is closed
NHS 111 launched in Cornwall and the Isles of Scilly on 4 February 2014. The easy to remember number replaces NHS Direct’s 0845 4647 service and should be called if the surgery is closed and if medical help is needed fast but it's not a 999 emergency. The service will be provided by South Western Ambulance Service NHS Foundation Trust (SWASFT), which already runs the 111 service in Devon, Dorset and Somerset. If you need medical advice then please call 111.
Calls to the NHS 111 service are free from both landlines and mobile phones with a contract. (Pay as you go mobiles do have to have at least 1p credit to get through to 111)
If you have a life threatening medical emergency please dial 999.
Free NHS Health Checks
Are you aged between 40 and 75? If so you are entitled to a FREE NHS Health Check. Please see the information under the Clinics and Services tab above.
The results of our survey are now available for you to view. Please see the link below to view the Survey Report. We like to thank Carnewater Practice Patients Group for their help and support with this survey, and also to all the patients who took the time to complete our questionnaire.
CARNEWATER PRACTICE PATIENTS GROUP
CPPG latest newsletters are available. This group is run by the patients for the patients and is for patients at both sites, so take a look. Go to the Patient Group link below and see the tab headed "newsletters and minutes" - Happy reading!
Do you want to manage your weight, but don't want to join a group?
Or do you have a child between 7 and 13 years who is above a healthy weight?
Take a look at the Weight Matters website to find out more about local services that are available to you - see the WEIGHT MATTERS link below
You can now register on line - follow the "Register Now "link below