PATIENT NOTICE - BOOKING APPOINTMENTS FROM 12TH DECEMBER 2016
Starting from 12th December 2016 the receptionists will be asking each patient a couple of questions regarding the appointment you are wishing to book. These questions have been set and approved by our GP's to enable you to be seen by the post appropriate clinician within the best timescale.
You can be assured that all communication is dealt with in the strictest of confidence.
Our aim is to help support you and deal with your enquiry in an efficient timely manner.
BERRYCOMBE CAR PARK RE-OPENS TO PATIENTS AND VISITORS TO CARNEWATER PRACTICE
The Council has agreed to make Berrycombe Car Park available to patients and visitors to Carnewater Practice between the hours of 8.00am to 18.00pm. The car park signs will change to permit holders only from 18.00pm to 8.00am.
RETIREMENT OF DR HIGNELL
As many of you will know, Dr Hignell is retiring from Carnewater Practice at the end of March. I am sure you will join with us in wishing him and happy, healthy and very long retirement.
We are very pleased to announce that Dr Dale Staff is joining the practice from Monday 20th February. Dr Staff is an experienced GP and he is looking forward to getting to know the practice and its patients. He will be working on Mondays, Tuesdays and Thursdays. Welcome Dr Staff!
New Staff Member Joins the Team
We are delighted to welcome GEORGE KEMPNY to the team. George is a very experienced Pharmacist, and is joining the team to help deal with medication queries and reviews. He will be speaking to and seeing patients to deal with their queries and helping the GPs with reviews. We are sure he will be great addition to the Carnewater Team - Welcome George!
MAJOR ROADWORKS IN BODMIN
There are major roadworks in Bodmin which are expected to last at least 11 months. The works will include road closures, and diversions which will change regularly.
ON-LINE SERVICES FOR PATIENTS
All patients registered with us have a named GP. For more details about this please click the link on the right of this page under Further Information.
To see our annual report please click on the Patient Group link on the right below, and then click on the Annual Patient Participation Report tab. You can see what your Patient Group have achieved this year, and how they help shape services and work with the practice to achieve this. If you are interested in joining the group, please contact the secretary - details also on the patient group link below.
Are you a carer for someone with dementia? There is a walking group in Bodmin for dementia sufferers, their families and carers. For more information please click the button below right "Dementia Walks" under Further Information.
Carnewater Practice has recently been inspected by CQC, and we are pleased to announce that we have been rated as "GOOD" across the board. If you'd like to read the findings of the inspection team then please see the link below.
NHS 111 launched in Cornwall and the Isles of Scilly on 4 February 2014. The easy to remember number replaces NHS Direct’s 0845 4647 service and should be called if the surgery is closed and if medical help is needed fast but it's not a 999 emergency. The service will be provided by South Western Ambulance Service NHS Foundation Trust (SWASFT), which already runs the 111 service in Devon, Dorset and Somerset. If you need medical advice then please call 111.
Calls to the NHS 111 service are free from both landlines and mobile phones with a contract. (Pay as you go mobiles do have to have at least 1p credit to get through to 111)
If you have a life threatening medical emergency please dial 999.
Are you aged between 40 and 75? If so you are entitled to a FREE NHS Health Check. Please see the information under the Clinics and Services tab above.
The results of our survey are now available for you to view. Please see the link below to view the Survey Report. We like to thank Carnewater Practice Patients Group for their help and support with this survey, and also to all the patients who took the time to complete our questionnaire.
CARNEWATER PRACTICE PATIENTS GROUP
CPPG latest newsletters are available. This group is run by the patients for the patients and is for patients at both sites, so take a look. Go to the Patient Group link below and see the tab headed "newsletters and minutes" - Happy reading!
Do you want to manage your weight, but don't want to join a group?
Or do you have a child between 7 and 13 years who is above a healthy weight?
Take a look at the Weight Matters website to find out more about local services that are available to you - see the WEIGHT MATTERS link below
You can now register on line - follow the "Register Now "link below
Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.
It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.
Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.
Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.
Pharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating.
Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription. Watch this short video on how you can get the most out of your local pharmacy
NHS Walk-In Centres offer convenient access to a range of NHS services for patients based in England only. You can receive treatment for many ailments including:
NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.
Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:
If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.
Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.
Acute diarrhoea is usually caused by a viral or bacterial infection and affects almost everyone from time to time. A common cause in both children and adults is gastroenteritis, an infection of the bowel.
Bouts of diarrhoea in adults may also be brought on by anxiety or drinking too much coffee or alcohol. Diarrhoea may also be a side effect of a medication
NHS Choices Symptoms, causes, treatment and information
Macmillan Cancer Support Diarrhoea as a result of cancer treatments
To save them on your computer, right-click on any of the links below and then click 'Save Target As..." . Click on any of the links below to play the audio files:
Burns - Explains the immediate treatment for burns and scalds.
Fits - How to deal with fits (convulsions/seizures) in adults and young children.
Wounds - Immediate actions for wounds, bleeding, and bleeding associated with fractures.
Unconscious patient who is breathing - How to deal with an unrousable patient who IS breathing (includes recovery position)
CPR for adults - Adults who have collapsed, unrousable and NOT breathing.
CPR for babies - Babies who are unrousable and NOT breathing.
Collapsed patient in detail - Explains the complete scenario including checks for breathing, circulation, etc.
These files have been prepared by Sussex Ambulance Service and comply with European Resuscitation Council Guidelines.
British Red Cross - First Aid Tips Simple, straightforward and easy to understand first aid tips
St Johns Ambulance St John Ambulance believes that everyone should learn at least the basic first aid techniques.
These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
A cold is a mild viral infection of the nose, throat, sinuses and upper airways. It can cause nasal stuffiness, a runny nose, sneezing, a sore throat and a cough. Usually it's a self-limiting infection – this means it gets better by itself without the need for treatment.
On average, adults have two to five colds each year and school-age children can have up to eight colds a year. Adults who come into contact with children tend to get more colds. This is because children usually carry more of the virus, for longer.
In the UK, you’re more likely to get a cold during the winter months although the reasons why aren’t fully understood at present.
For most people, a cold will get better on its own within a week of the symptoms starting without any specific treatment. However, there are treatments that can help to ease your symptoms and make you feel more comfortable. These are available from your pharmacy, which means that you can treat yourself, rather than needing to see your GP.
There is no cure for colds. Antibiotics, which treat infections caused by bacteria, don't work on cold viruses.
There are a number of self-help measures that may help to ease the symptoms of a cold.
You should try to make sure you get enough rest if you have a cold. It’s not usually necessary to stay off work or school.
Colds & Flu A factsheet on the causes, symptoms, treatment & prevention of colds & the flu
NHS Choices - is it the common cold or the flu? Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious. Find out
Factsheet - Common ColdInformation about the diagnosis, treatment and symptoms of the common cold
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